| Action | Does it improve any aspect in cultural heritage management? | Is it an innovation? | Is it a social innovation? | Classification |
|---|---|---|---|---|
| A museum implements a QR code next to the artworks exhibited to enable access to all the information of the collection via cell phone or tablet | Yes, it improves the quality of the service provided to visitors (dissemination) | No. The invention of the QR code is the real innovation. It is an innovation for the organisation, in this case a museum, by assimilation. | No, because although it satisfies a social need (access to knowledge), this is not done in an innovative way and, on top of that, it does not imply any type of social and relational transformation, neither does it imply an increase in society’s capacity to act | Improvement |
| A museum invents a new management system for its collection that improves its energetic cost saving efficiency | Yes, in general it improves the quality of the service provided (in preservation, dissemination) | Yes. Because it implements a new idea that did not exist before | No, because although it improves a service that contributes indirectly to meet a social need (access to knowledge), it does not imply any type of social transformation or the creation of new types of relationships, neither does it imply an increase in society’s capacity to act | Innovation |
| An administration starts up a dissemination of cultural heritage project in a territory where it didn’t exist before. During the elaboration and execution process of the project, the local population is included in the decision making bodies | Yes, because a new management system is created that didn’t exist before (dissemination) | Yes, because it starts up a new way of proceeding (incorporating the local population) | Yes, because it helps to meet a social need -access to knowledge-, and at the same time it implies the creation of new types of relationships and collaborations as well as an increase of society’s capacity to act. | Social innovation |
| A company creates a crowdfunding online platform to finance projects in order to contribute to a better preservation and dissemination of cultural heritage | Yes, it enables the acquisition of resources for the projects related to cultural heritage management, thus improving the processes and services | Yes, because it starts up a new process (crowdfunding) and a new model (online platform) | Yes, because it contributes to the creation of new types of relationships and collaborations and, at the same time, it increases the capacity of the organisations related to cultural heritage to act, thus improving the services rendered to society | Social innovation |
| A group of neighbours starts up a community museum for the defence and promotion of cultural heritage in its territory | Yes, because it enhances the heritage of a territory | Yes, because a new (community) process is set up that didn’t exist before | Yes, because it contributes to the creation of new types of relationships and collaborations and at the same time it increases society’s capacity to act | Social innovation |
